Delete your account

Request deletion by email

Write to bantklogistix2026@gmail.com from the email address on your account, or include the mobile number you use to sign in, with the subject “Account deletion request”. We may need to confirm it’s really you before we act on the request.

Delete from the app

Where your app version offers it, you can start account deletion from your profile in the Logistix or Logistix Partner app. If you can’t find the option, use the email route above.

Before you delete

• Complete or cancel any active orders or trips. Deletion can’t be processed while a delivery is in progress.
• Settle anything outstanding on your account, including amounts due for completed deliveries.
• Deletion is permanent. Your order or trip history will no longer be available to you in the app.

What we keep

Some records are retained after deletion where we are required or permitted to keep them — for example transaction records kept for tax and accounting purposes, and records needed to resolve disputes or meet legal obligations. What we retain and for how long is described in our Privacy Policy.